Holiday Opening Hours
SV2 phoneline and offices are closed from 2pm on the 24th December to 9am on 2nd January.
| Calm: | 0800 585858 (5pm to midnight) | SHOUT: | 24/7 text messaging service: Text 'SHOUT' to 85258 |
| Samaritans: | 24/7 Listening Service: 116 123 | National Suicide Prevention Helpline UK | 24/7: 0800 689 5652 |
| Rape Crisis England and Wales: | 0808 500 2222 (24/7 365 days) | The Survivors Trust: | 0808 801 0818 (check website for opening hours |
| LGBT+ Switchboard: | 0800 0119 100 (open 10am-10pm 365 days) |
Our Phone Line
I’m sorry our therapy waiting list is currently full and we are not able to accept any more referrals at the moment. Please check the resource library on our website for help, you can also contact your GP or call Rape Crisis helpline on 0808 500 22 22 which is open 24 hours.
We hope to be able to accept referrals again soon, please keep an eye on our website and social media.
The Phone Line is open Monday to Friday 9 am – 5 pm. Not operating during bank holidays
01773 746 115
Unfortunately, we do not have a helpline.
If you need urgent help, you can call the Samaritans on 116 123.
Derbyshire Rape Crisis Helpline: 0808 802 9999
Survivors UK also have a helpline for males.
If you have experienced sexual assault or rape recently please contact the below centre’s for advice and support:
Aged 18 and over: Millfield House SARC – 01332 413 260
Aged under 18: EMCYPSAS – 0800 183 0023
Therapy Line
If your query is specifically around the therapy and counselling service, you can call 01773 746115 or email help@sv2.org.uk
You can get information around our therapy service between 9am and 5pm, Monday – Friday.
Inquiries could include:
- The process of self referral (forms can be downloaded here).
- Waiting list times
- How therapy can help you
- What is involved
Alternatively, you can have a look through our website about adult therapy or therapy for children and young people.
We also have FAQs for adult or children’s therapy.
